If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 28 days of receipt. Please note returns cannot be accepted if the goods have been torn, damaged or tampered with. We ask you to take care of the goods you purchase while they are in your possession. This means that you may inspect the goods but tags should not be removed from any item and the original packaging should be retained.
If your item is damaged or develops a fault, please contact us at care@properav.com for further assistance.